FAQ Help Center
Get in touch with us to resolve all your queries….
k
General Inquiries
Yes, we are open to the public Monday- Saturday 9AM to 6PM and Sunday 9AM to 1PM.
No.
We can ship the order by mini truck to your location within Maharashtra. We’ve partnered with reputable logistics services/ packers and movers.
No returns guaranteed.
No, free shipping does not include returns.
Can’t find an answer?
Maybe its the time to contact a human.
Returns & Exchanges
Yes, in case if you receive a damaged product or products write to us and we will try to reach to you as soon as possible.
Yes, we operate mainly through website as it helps better manage our orders. However, our store is physically available at Shop no. 3, Stone Gallery, Underground Subway, Near Shiva Marble, Service Road, Vile Parle (E), Mumbai – 400099.
Contact us through the mobile number or email address provided at the time of delivery or you can find it on our website too.
No, until there is any damage or faults in the product you cannot return the order.
In case if we have a considerable order amount, we are willing to sell outside Maharashtra. You can connect to us on chat or call and confirm that.
If only the offer is active for the other product as well. For the same product the discount will depend on the then increase or decrease on product price.
Yes, in case if you have received a damaged order contact us we will try to help you.
Yes, we can do flooring work for your entire building. Please let us know and we’ll provide you a quote along with a construction consultancy agreement.
Shipping & Recent Orders
Updates regarding the order will be shown below the item ordered.
When your products will be out for delivery you will receive an SMS regarding the delivery time and contact number of the delivery person.
A minimum of 3-4 days is required to ship your order.
Monday to Saturday – 9am to 6pm
Sunday – 10am to 1pm
Update the details on our website and mail to us the same.
If you haven’t received your order yet reach to us on the website, email or the contact number provided.
Leave a Reply